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Solutions Engineering Onsite

To cover the objectives and components outlined below, this engagement is offered as a daily onsite service and typically requires a minimum of three days for full effectiveness.

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Objective

The Solutions Engineering Onsite service provides hands-on, expert-driven support to enhance and optimize the customer’s mixed reality experience. Over the course of three days, a dedicated Varjo Solutions Engineer will work onsite to assess the customer’s setup, fine-tune performance, and address any technical challenges. This tailored engagement ensures the highest level of efficiency, usability, and integration of Varjo technology into the customer’s workflow.

Outcome

By the end of the onsite engagement, the customer will have a fully optimized mixed reality setup tailored to their specific environment and use case. Through hands-on support and strategic collaboration with a dedicated Varjo Solutions Engineer, any technical issues will be investigated, performance will be fine-tuned, and the team will be equipped with best practices for ongoing success. The outcome is a more stable, efficient, and effective deployment of Varjo technology, aligned with the customer’s workflow and technical goals, and primed for future scalability and innovation.

Components

  1. Customer Environment Review:
    1. In-depth analysis of the customer’s setup to optimize mixed reality performance.
  2. Onsite Debugging & Issue Resolution:
    1. Real-time troubleshooting and resolution of hardware or software challenges.
  3. Performance & Optimization:
    1. Adjustments to the physical and digital environment to maximize Varjo Base settings and overall system efficiency.
  4. Best Practices for VR/MR:
    1. Expert guidance on industry best practices for achieving superior VR/MR performance.
  5. Strategic & Technical Discussions:
    1. One-on-one collaboration to align Varjo technology with the customer’s technical goals.
  6. Feature Testing & Demonstration:
    1. Hands-on testing and demonstration of new and existing Varjo features to enhance functionality.
  7. Data Capture & Feedback Collection:
    1. Capturing various data from the customer environment for further refinements and future development, when needed.